The service that has been provided to us has always been exceptional!
Warranty new construction Thermostats were set in installation options to energize B for heat. Thermostats must be set to energize O for cooling. The Honeywell 221 zone panel controls O and B on equipment side for proper operations. Technician reconfigured thermostat and tested both cooling and heating and system is now operating properly.
Reattached high voltage plug in air handler added zip ties to it and checked system operation. 2014 carrier HP/AH is now cooling properly. 20x25x4 Pics uploaded Customer will be thinking about membership
I performed a heating maintenance on a single heat pump air handler I replaced the 20x20x1 filter I checked all electrical components and checked the temp rise and checked the Freon levels and checked the capacitor everything is in good working order at this time.
I performed a heating maintenance on a single heat pump air handler I did not replace the 16x25x4 filter homeowner has already replaced it I checked all electrical components and checked the temp rise and checked the Freon levels and cleaned the drain line and I cleaned the outside unit everything is in good working order at this time.
Warranty new construction T6 thermostat Downstairs system thermostat screen blank and warm to the touch. 28.4 V present. Replaced Honeywell T6 thermostat and system is operating normally.
Performed inspection on to air handlers one in the attic and one of the basement, blue and treated drain lines and checked blower motor amps, did not change 16 x 20 x 5 and upstairs but did change 16 x 20 x 1 filter in downstairs, performed inspection on outdoor condensing units, checked electrical components and refrigerant levels, and perform condenser wash on both systems, all systems are clean and operating normally at this time.
Reformed inspection to find old r22 system for upstairs , it has a leak in evap coil, also blower motor was running hot when I got there, it’s pulling 3.4 amps but rated for 2.8, customer stated they didn’t want to fill up old system with 407c or fix the blower motor but get the other system for downstairs running optimally and get specialist out , so I performed a filter change 15x20x1 and added union to drain line, also performed indoor evap rinse, checked refrigerant levels and electr Components on heat pump, everything is running fine on main level system but will need comfort specialist out for old r22 system
Checked system operation and checked drain line for clog. Evaporator coil clean, filter clean and drain line clear. Customer said he vacuumed drain line out. I’m thinking it was backed up in return plenum and slowly drained out over time after drain was cleared. Checked plenum for water and plenum is dry. System operating properly.
Power factor choke for main level 2019 Rheem 17seer furnace blower motor is missing I explained to customer the power choke is something that is needed for the blower because it protects it from excessive voltage. I jumped wires so they can have cooling until I get quotes and availability on a new one. Customer did state that her nephew did sabotage some of her things. 16x25x1, pics uploaded I will be calling apex for availability Reimburse diagnostic fee with repairs
System scheduled for replacement no charge. Found compressor head open windings and compressor is not even warm to the touch. Unfortunately not a thing that can be done to make this compressor operate. Chris Borders is on site providing estimate. Customer is going to be replacing system so no charge.