The staff was very helpful and keen on communication. Technician was very courteous and considerate to needs of our home.
Tech was very polite and easy to talk to
Service was super fast. Great Tech!
First visit service check on new furnace we purchased last year from Comfort Solutions. Yearly maintenance cost well worth a 10 year warranty extension on the furnace and for 2 service checks a year. Justin Lewis was the service tech and was on time, very courteous, personable and knowledgeable. Thanks, would recommend to friends and family
During today’s visit, I found low pressure levels at the outdoor unit and water in the drain pan underneath the return Plenum. I vacuumed out the water from the pan. I ran the system and found low pressures indicating a leak. I found the leak in the evaporator coil. The evaporator coil is under parts and labor warranty. I sent an email to service with model and serial number photos for registration purposes and for sourcing the new coil. We will be reaching out to the customer to schedule an appointment to replace the coil at the customers earliest convenience. There will be no charge for today’s visit or the repair as the customers equipment is under parts and labor warranty.
Maintenance/tune up completed in Temple Ga
Performed inspection on indoor air handler inside the attic, treated the drain line and change the filter, checked blower motor amps. Performed inspection on outdoor unit, checked electrical components and refrigerant. The unit is performing as it should this time.
I performed a service call I found that the contactor was bad I replaced the contactor and the unit is cooling and in good working order at this time.
Found evidence of animal intrusion in the attic. There are no signs of roof leakage or condensation leakage from the AC system. The water spots in the bedroom are most likely due to animal urine. Found one supply register above the main living area table that did not have a duct run to it. Found the evaporator core twisted on top of the furnace causing supply leaks. Found insulation at the bottom of the supply Plenum coming away from the evaporator core causing supply leaks. Found both return registers needing filter replacement. Provided customer with estimate to remedy these issues.
Customer states that airflow to the middle upstairs bedroom is not adequate. During the last visit, I confirmed the customers complaint. During today’s visit I restricted airflow to the other three bedrooms upstairs to increase airflow to the middle bedroom upstairs. I verified that airflow has been increased to the middle bedroom and his balance between all 4 rooms upstairs. I confirmed this with the homeowner present. Homeowner confirmed the airflow is sufficient for the middle bedroom now. This is a warranty job. There will be no charge for today’s visit.
Maintenance/tune up completed in Temple Ga
Started up system.
I performed a maintenance on a single heat pump air handler I replaced the 20x20x1 filter I checked all electrical components and cleaned the drain line and I checked the Freon levels and checked the capacitor everything is in working order at this time I did find that the capacitor is getting low and the bearings in the compressor are going bad i recommend replacing the unit some time soon do to the age of the R22 unit and they don’t make them any more.
Service/maintenance completed in Temple Ga