The staff was very helpful and keen on communication. Technician was very courteous and considerate to needs of our home.TempleGA30179 33.725-85.0225
Tech was very polite and easy to talk toTempleGA30179 33.72-85.0025
Service was super fast. Great Tech!TempleGA30179 33.72-85.0075
First visit service check on new furnace we purchased last year from Comfort Solutions. Yearly maintenance cost well worth a 10 year warranty extension on the furnace and for 2 service checks a year. Justin Lewis was the service tech and was on time, very courteous, personable and knowledgeable. Thanks, would recommend to friends and familyTempleGA30179 33.7-84.99
Completed one system ccm maintenance on air handler heat pump, i checked thermostat operations, and zoning system i did not change filter as it was good at this time. Fresh one was left with customer. I checked emergency heat strip amps and blower amps, all within range. Checked overall cleanliness of unit and blower as well. Outside I checked capacitor mfd fan motor amps and Freon levels system operating normally at this time. Could not let customer know I was finished as she locked both doors and removed ring doorbell, pics uploaded to ST.
Customer showed me videos of return air making loud noise on main level and could hear blower on upstairs level, I checked zoning operations and dampers to make sure they were opening all the way. They were good, I turned down blower speed and sound on both levels improved. Checked Freon levels outside, it was already very hot inside home but everything was within specifications, system is operating normally at this time.
Completed one system ccm maintenance on air handler heat pump i checked thermostat operations and zoning system. I checked emergency heat kit amps, and blower amps. I did not change filter homeowner already had, a fresh one was left with customer. homeowner mentioned come night time temperature In master bedroom would drop significantly compared to other areas of home, i checked dampers and ductwork and everything was fine, attic was also well insulated recommended leaving bedroom door open to help air circulate better. If it doesn’t improve will have to find a solution. Outside I checked defrost operations, fan motor amps, capacitor mfd, and Freon in heat mode. System operating normally at this time.
Completed one ccm maintenance on air handler heat pump i checked thermostat operations checked emergency heat amps, i checked blower amps, checked overall cleanliness of system as well as blower. System was fairly clean, i changed one 16x20x5 filter customer bought. Outside I checked defrost mode, fan motor amps capacitor mfd and Freon levels in heating mode system running normally. Even though system was clean , I Mentioned uv light to the customer as well.
Completed one ccm maintenance on air handler heat pump, i checked thermostat operations, zoning system and checked heat kit amps. I did not change 20x20x1 filter it had just been changed a fresh one was left with customer. I checked blower Amps and also the overall cleanliness of cabinet and blower, system did have organic growth. Outside I checked capacitor mfd fan motor amps and Freon in heating mode, system operating normally. I did bring the organic growth to home owners attention, recommended a UV light to handle it before it got any worse, opted to hold off for now.
Performed maintenance on two furnaces one air handler and one mini split Air handler above garage changed 16 x 25 x5 filter checked all electrical components for broken and loose connections checked amperage on fan motor check the voltage on his strips everything is running normal at this time Mini split in bonus room checked all electrical components checked heating in cooling to make sure it was operating correctly check filter still work very clean everything is operating normal at this time Furnace in crawlspace changed 16 x 25 by one filter cleaned off flame sensor checked all electrical components for broken or loose connections checked capacitor checked amperage for fan motor everything is running normal at this time Furnace in other building above ceiling changed 16 x 25 by one filter cleaned off flame sensor checked all electrical components for broken or loose connections checked capacitor checked amperage for fan motor everything is running normal at this time
Completed one ccm maintenance on air handler heat pump, i checked thermostat operations, and turned to emergency heat mode. Changed 1 20x20x1 filter, Checked zoning system checked amps for heat strips, checked blower amps as well. I checked the overall cleanliness of cabinet and blower, system was pretty clean. I checked Freon levels in heating mode, fan amps, capacitor mfd and defrost mode. All within system specifications. Was informed of a noise at night when in heating mode, could not find source of the problem as all mechanical ran to the other side of the house, away from room she described hearing it from, and all ductwork was in intact. Also informed homeowner that she might want to get ahead of any organic growth forming inside air handler, and have UV light installed informed me she will more likely get that once we come for cooling maintenance, other than that system performing normally at this time.
Completed one ccm maintenance on air handler heat pump. I changed 1 20x20x1 filter checked thermostat operations, turned to aux heating and got heat strip amps.I checked blower amps checked drain checked overall cleanliness of unit as well as blower. Outside I checked capacitor mfd, fan motor amps Freon in heating mode and defrost operations. Upon opening air handler noticed visible organic growth which I brought to homeowners attention. Discussed options with her, and will include estimates and pics in invoice for homeowner to decide which option would be best. Signature collected and Pics uploaded to ST.
2020 Rheem heat pump is working properly, customer stated that he was hearing vibration from the crawl only issue I found was the line set touching the pvc drain for home which is now corrected, customer also mentioned a dirty sock smell I made customer aware that occurs when switching from heat to cool throughout the day and the only solution to that is a UV light or iwave ionizer for air handler which he will think about. 16x20x1, pics uploaded. Customer also signed up for the monthly membership
Performed maintenance on air handler in attic changed 20 x 20 by one filter checked all electrical components for broken and loose connections checked amperage on fan motor check the voltage on his strips everything is running normal at this time