Quickly located the problem , shared the info , sent picture of the damaged part, repair plan made.
Service call completed in Chamblee Ga
Drain line not properly ran causing water to back fill in the safety pan. Ran drain so that it drains properly. 2-16x20x1 filters.
Performed 2 system maintenance. Replaced 1-16x20x1 and 1-20x20x1 filters main floor thermostat had blank screen, swapped out with new one. Both systems operating properly. Left ACH form for customer to fill out.
Performed maintenance and inspection on one crawlspace furnace unit and one outdoor condensing unit in Chamblee Georgia.
Performed maintenance and inspection on one crawlspace furnace unit and one outdoor condensing unit. Changed filter and treated drain line and condensation pump. Inspected blower amperage, capacitor, and overall cleanliness of the blower compartment. Inspected outdoor condensing fan motor amperage, capacitor, and Freon level. Washed outdoor condensing unit coils. System is operating normally at this time and all measurements taken are within specifications.
Performed inspection and maintenance in Chamblee Ga.
Warranty- replaced upstairs outdoor txv and system is now working properly. 2-16x20x1
Came out found bad txv on outdoor condenser on unit#5 ordered from apex will be here on Monday, repaired gas leak on unit#2 programed and installed t4 thermostat tested in heat and cooling with no issues.
Filter change, system maintenance in Chamblee Georgia
Found condensation pump for upstairs air handler to be half way unplugged. Both systems are working properly.