Christian Rice arrived on time, was knowledgeable and made the repair in a timely manner. Christian stayed to ensure proper function through 2 cycles.
CarrolltonGA 33.58-85.0775I got home from work at 8:30 p.m. and an issue within my unit cause my house to be 86 degrees. With one call, John Rice was over in less then 30 minutes. John was able to diagnose the issue and explain it to me in laymans terms so i was better able to understand the issue. John restored the A/C and scheduled to come out to repair the faulty parts first thing in the morning. John was kind, professional, and apologetic about the issues and how it effected my family. I would recommend John and the Comfort Solutions team to anyone who asked. Thanks again John.
CarrolltonGA 33.58-85.0775My technician, Chris, was very knowledgeable and helpful in fixing my AC problem. The cost was less than I expected. I will definitely call them again in the future.
CarrolltonGA30117 33.625-85.0875CarrolltonGA30116 33.59-84.9125
Fast courtesy and informative
CarrolltonGA30117 33.58-85.0875CarrolltonGA30116 33.5625-85.0025
CarrolltonGA30117 33.6325-85.1475
the tech was professional and seem very knowledgeable
CarrolltonGA30116 33.625-85.005Replaced blower motor assembly for Ruud air handler and system is now working properly. (Only charged for motor labor). 20x20x1, pics uploaded. Has a 1yr warranty on labor
Completed one system ccm maintenance on air handler heat pump i changed one 16x20x5 filter. I treated drain, checked electrical components and connections. Checked overall cleanliness of the unit and blower wheel. System is in crawlspace so it is dusty, nothing extreme. I checked capacitor mfd fan motor amps and Freon levels system is clean and operating properly at this time.
New 1 system CCM- Checked operations of the air conditioning system. Replaced filter, checked amp drawls and capacitor outputs, cleared drain, checked refrigerant levels and cleaned outdoor condensing coil. System is operating properly at this time. 16x20x1 Rheem system was low on refrigerant. I preformed a electronic leak search and found leak at high pressure switch tube. I made repairs and added 6.5lbs of refrigerant (410a). System is working properly. Pics uploaded
Completed one ccm maintenance on 3 air handler heat pumps i changed all filters checked thermostat operations treated drain lines, checked electrical components and connections cleared water from main floor system pan, checked electrical and Freon outside . Main floor system was 4 pounds below manufacturing specifications causing system to freeze and collect water i added Freon system began to operate properly. Upstairs ran initially but triggered low pressure lockout before I left system is about a pound or two low. I put rest of it in main floor system will need to return . Systems are also not very clean, told homeowner to think about having us clean blower.
New 1 system CCM (warranty)- System not working properly because of a shorted duel 45/7.5 capacitor. I replaced part, replaced 20x20x1 filter, cleared drains, and corrected upstairs thermostat programming. System is now serviced and working properly. Pics uploaded. John wasn’t home so he had his son sign the ACH. Labor also extends with customer signing up for a membership Move in date 3-13-23
Warranty- system working properly, customer stated that heat pump was making a knocking noise. I inspected heat pump and air handler and found no noise, filters are clean and refrigerant levels are in range. I made customer aware to take a video if sound returns. Pics uploaded Her labor warranty ends 4-21-23, she is aware about the maintenance plans
Perform single system cooling maintenance. Replaced 20 x 20 x 5 filter. Cleared condensate trap and added chlorinated tablets to the drain line. Flushed extended drain line that runs to the wood line. Inspected electrical connections and components inside the air handler as well as cleanliness. No evidence of microbial growth at this time. Inspected system outdoor unit during cooling operation. Inspected refrigerant level. Cleaned outdoor condensing unit. System is operating properly at this time..
No Power to system, seized draft, inducer assembly causes breaker to trip. Anytime thermostat is set to heating mode. Because draft inducer assembly has not been replaced today, it has been disabled by removing the wires that connect to it. After wires were removed, power was turned back on to the system and system is cooling. Heat will not operate until repairs are made but cooling at this time is working.
Warranty- installed dryer vent for upstairs. Pics uploaded
Performed 1 zone system cooling maintenance. Replaced 1-20x20x1 filter. System is clean and operating properly.