Christian Rice arrived on time, was knowledgeable and made the repair in a timely manner. Christian stayed to ensure proper function through 2 cycles.
CarrolltonGA 33.58-85.0775I got home from work at 8:30 p.m. and an issue within my unit cause my house to be 86 degrees. With one call, John Rice was over in less then 30 minutes. John was able to diagnose the issue and explain it to me in laymans terms so i was better able to understand the issue. John restored the A/C and scheduled to come out to repair the faulty parts first thing in the morning. John was kind, professional, and apologetic about the issues and how it effected my family. I would recommend John and the Comfort Solutions team to anyone who asked. Thanks again John.
CarrolltonGA 33.58-85.0775My technician, Chris, was very knowledgeable and helpful in fixing my AC problem. The cost was less than I expected. I will definitely call them again in the future.
CarrolltonGA30117 33.625-85.0875CarrolltonGA30116 33.59-84.9125
Fast courtesy and informative
CarrolltonGA30117 33.58-85.0875CarrolltonGA30116 33.5625-85.0025
CarrolltonGA30117 33.6325-85.1475
the tech was professional and seem very knowledgeable
CarrolltonGA30116 33.625-85.005Warranty. I cleared the remainder water out of the emergency pan and supply plenum. I drained the insulation for the return plenum. We will need to return to replace insulation on the bottom of the return plenum and make a diversion . Filter was replaced recently,drain line was not clogged,dampers operated for and charge was in manufactures requirements. The could be an intermittent issue going on, I advised customer to keep an eye on the thermostats and system just in case it fails to keep set temperature. System showed no signs of freezing up and was draining correctly at this visit.system cooled the house to 70 degrees while on site. I will have to upload picture as soon as I get better signal.
Arrived and found disconnect for the outdoor unit in the off position, I put it in the on position. Diagnosed dirty filter and unit is low on 410a refrigerant causing system to freeze. Estimate for repairs included. Customer approved repairs and leak search. Electronic leak search was inconclusive at this time, price was zeroed out. System is currently cooling at manufacturers specifications.
Upon arrival the 2021 Rheem heat pump was not making any kind of noise and is cooling. However the system beside it unit C was making a loud knocking noise due to the panels being loose. I Added padding to the panel and system now sounds normal. Pics and videos uploaded Sending invoice to email for payment
Replaced the shorted 7.5MFD capacitor for the condenser fan motor and the 2005 Goodman AC is now working properly. Pics uploaded. Has a 1yr warranty on part. Sends invoice to email for payment
Warrant- 2022 Rheem heat pump/air handler freezing up because of a extremely dirty 20x20x1 filter. I unthawed system and checked operations. System is now working properly. Pics uploaded Is aware about memberships and labor warranty. Move in date is Oct 21st, 2022, customer also did not register the system
2020 Rheem heat pump/air handler freezing up because of a metering device (TXV) that is getting stuck closed and causing the refrigerant pressures to drop below 32 degrees. Part is still under manufacture warranty so labor would only be charged. Will be sending quotes to customer. Pics uploaded, 20x20x1
I replaced air handler TXV. Technician also performed maintenance on single system. Including inspecting electrical connections and components. Testing emergency heat strips allowing them to run a little bit. Testing outdoor unit components such as capacitor, contactor and cleaning outdoor condensing coil. 20 x 20 x 1 filter left for customer because filter is like brand new. System is operating properly.
Installed Honeywell Z wave thermostats.
I performed a inspection a single stage heat pump I look at the low voltage and blower motor amperage, I treated and blew out the drain. I checked the charge and washed the out door system the system are running and operating like they should be.
The in door txv is bad and pulled it down and froze the system up