I performed a 2 system inspection on two heatpumps one is in the attic and one into the craw space I checked the blower motor and all the low voltage on both systems. I also checked the compaster and the Freon level on the out door system homeowner just charged the filters.
Residential Service Call completed in Anniston AL
Residential Service Call completed in Anniston Al
During today’s visit, found conflicting information. The downstairs unit is a 3 ton system, not a 2 ton system. The upstairs system is the 2 ton system. In the customers notes, the customer stated the downstairs system was having a problem and not blowing cooler. The control board was ordered for the upstairs 2 ton system. However, when I performed a functionality check on both systems, they both operate in cool mode normally at this time. I do not believe the repair should be made at this time due to the fact that both systems are functioning normally at this time. I am sending an email to service, which will state for us to hang onto the defrost board, and should the customer experience any future issues with either system, to give us a call immediately and have us come out to revisit. There will be no charge for today’s visit.
Has bad defrost board on main level 2 ton system. Customer filled out ACH form. Will be ordering defrost board kit from Apex po# s-tinahollis-12
Thermostat was locked. Unlocked thermostat and checked system operation
System not cooling service call completed in Anniston Al
Checked operations the drain was clogged, I blew out the drain and checked everything to make sure system was operating normally and everything is working like it should. Wants to sign up for maintenance but has not received maintenance form.